Troubleshooting when uploading tracks

Why is my upload speed slow? / Why is my computer crashing when I upload tracks?

We are sorry to cause you a trouble.

Please follow the steps below to troubleshoot a crash.

1. Check if you have a VPN
2. Try a different browser
3. Check your file compatibility *You cannot upload files directly from the cloud storage to the platform. Please download the file from the cloud then upload any data from your device.
4. check your upload speed using a Speed Test　（Speedtest.net）